Frequently Asked Questions
Q. Can I pay for my gardening with cash?
LDL does not accept cash payments. Clients can pay via Debit/credit card or by EFT.
Q. Do you take Regular Maintenance waste?
LDL removes all green waste from a client’s gardens after each visit. All green waste will be disposed of at an approved green waste recycling firm.
Q. If I don't want chemicals, will you reduce the cost?
We are happy to refrain from applying chemicals, however, the price remains the same.
Q. How do regular payments work?
We charge over 12 month’s of the year by spreading the total cost of the 18/20 visits, as in the past gardeners have only been paid for the work that was carried out during the gardening season, but the result of this was that gardeners then had to find other work over the winter period.
When March came around for them to come back to work, they wouldn’t give up their secure income to come back to an insecure income. This meant that good, hard-working gardeners were lost along with all the experience and expertise they had gained whilst working in the gardening the previous year(s).
This is why the payments are structured as they are. Customers are not paying for something they are not getting. They are paying during the winter for work they have already had during the year.
Because they are paid through the winter the result is, that they stay with LDL for extended periods. They become very experienced and customers and their gardens benefit from this.
Q. When should I prune trees on my property?
While it does depend on the actual species of the tree, most are best served by winter pruning when branch structure is clearly visible and major problems can be more easily corrected. However, light pruning can be done at any time to create a better tree shape or form.